Rental Agreement - Terms and Conditions

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The purpose of this website ("Site") is to establish a rental agreement between you (the "Client") and White Storm (the "Shop") to rent snow equipment ("Equipment") chosen on this Site, in a resort chosen by you for a period determined by you at a price determined on this Site. White Storm (from here known as WS) is acting on behalf of the Shop (as its introducing agent) to make a booking for you, the Client, with the Shop. Any liabilities arising out of the rental and use of the Equipment remain with the Shop. Access to and use of this Site for the above-stated purpose is provided by White Storm 753 976 380 RCS CHAMBERY, subject to these Terms and Conditions. By using this Site you agree to be legally bound by these Terms and Conditions which take effect immediately on your first use of this Site.

The cost per day of renting the equipment varies depending on the length of the rental period chosen. WS implements a common refund policy across all the Shops which are part of the WS network. The Shop with which you will make your rental agreement will be identified here on the Site and in an email after your booking. We recommend that you have noted the name and location in resort of the Shop before you leave the Site. Once in resort you will be able to go to the Shop and collect your Equipment quoting your WS number and providing a piece of identity. The Shop will keep your Equipment until the end of the first day booked. If you are unable to collect your Equipment on the day arranged, it is your responsibility to contact the Shop to arrange a suitable time for collection.

Your transactions with WS are made in the currency of the hire shop Euros. The amount to pay and the currency will be determined on the Site. WS has no control over the exchange rate used by your local bank to convert this amount to your local currency. No liability will be accepted for any variation in the exchange rate applied by your bank at the time of any subsequent transactions with WS. Payment is accepted by cheque drawn on a French bank for clients residing in France and by a bank transfer for clients residing in the Netherlands and Germany using a bank in those countries.

Your booking does not include any insurance. You may be asked during the booking process if you wish to take the shops Theft and Damage guarantee for the equipment. Please be aware that this may only reduces the amount payable in case of theft or loss. Be sure to read the full terms and conditions of this guarantee (if available) for your chosen shop. In all cases we strongly recommend that you have some kind of insurance against theft, loss or damage as you will be liable to pay the Shop for any equipment lost, stolen or damaged.

Some Shops may ask for a deposit before you can take your Equipment away. If this is the case please be prepared to settle this with the Shop upon arrival. This may be your credit card details or a passport. It is your responsibility to determine the conditions upon which the deposit is returned by the Shop.

Satisfaction and Fulfilment
We welcome any feedback on the level of service received in the Shop. If you are unsatisfied with the rental of your equipment, we would be pleased to hear from you. If you accept the Equipment from the Shop we will consider that you are satisfied with the Equipment being offered. If you do not accept the Equipment being offered then please note the make and models of the equipment offered by the Shop and any reasons you have for not accepting and send us this information and we will make a refund if the Shop has not fulfilled its commitments.For customer service please email

The Shop's Commitments
On creation of the booking the Shop has agreed to supply you, the Client, with Equipment of a specified standard at a specified price. The Shop undertakes to supply you with Equipment of this standard. You can also specify a preference for a particular model and the Shop undertakes to supply this model where possible. The Shop undertakes to supply you with the Equipment at the price specified on the Site.

Cancellations and Refunds
Cancellations related to COVID 19 can be made and our fully refundable 24 hours before arrival with no charge. Other cancellations may be made up to 7 days in advance. In this case of refunds the amount of the rental from your credit card at the time of booking will be refunded by WS.

Equipment - Disclaimer and Limitation of Liability
The majority of Shops are part of reputable national chains of shops which therefore supply Equipment that is standardised across the country. WS makes every effort to obtain details of the Equipment stocked by the Shop to ensure that it is modern and of a suitable standard. However, WS cannot check all Equipment individually and will not be liable for the performance of the Equipment. Any liability for the performance of the Equipment and any resulting injuries or claims remains with the Shop. WS shall not in any circumstances be liable to the Client for any direct, indirect or consequential damage or any claim against WS by any third party. Your statutory rights are unaffected. Nothing in these Terms and Conditions shall operate to exclude any liability for death or personal injury WS may have.

Website - Disclaimer and Limitation of Liability
The materials on this Site are provided "as is" without any express or implied warranty of any kind including warranties of merchantability, non-infringement of intellectual property or fitness for a particular purpose. WS offers no assurance of uninterrupted or error free service. WS does not warrant the accuracy or completeness of the information, text, graphics, links or other items contained on this Site. WS may change any of the information found at this Site at any time without notice. WS makes no commitment to update the information found at this Site. In no event shall WSR be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information) arising out of the use or inability to use the material or information available on this Site, even if WS has been advised of such damages.

Copyright and Ownership of Materials
The materials on this Site are provided for personal, non-commercial use by customers or potential customers of WS. As customers or potential customers, visitors to this Site are hereby granted a single copy licence to download (on a single computer only) or print one copy of any of the information found on this Site for personal, non-commercial use only. Commercial use of this Site, or any material located on it, is strictly prohibited. WS reserves the right to terminate this licence at any time if you breach these Terms and Conditions, in which case you will be obligated to immediately destroy any information downloaded, printed or otherwise copied from this Site. WSR reserves all other rights coincident or related to this Site. All materials on the Site are copyrighted and are protected under treaty provisions and worldwide copyright laws. You may not modify any of the materials found on this Site; use them for any public display, performance, sale or rental; remove, modify or alter any copyright or other proprietary notice or trademarks therefrom; or transfer any material located on this Site to any other person. Except as expressly stated in the limited licence provision (above) WS does not grant any express or implied right to you under any of its trademarks, copyrights or other proprietary information.

Juridiction and Venue
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of France and WSR and you submit to the exclusive jurisdiction of the courts of France.

Governing Language
The governing language of these Terms and Conditions shall be English. Any translation of these Terms and Conditions into any language other than English shall be provided for information purposes only. The legally binding version of these Terms and Conditions shall be the English language version. Any dispute with respect to these Terms and Conditions shall be resolved with reference to the English language version only.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and continue to be binding and enforceable.

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